Frequently Asked Questions
Everything you need to know about our workwear-inspired apparel.
Where does Service Works ship to?
We offer worldwide shipping. Delivery times vary by region, with UK domestic orders typically arriving within 2-3 business days and international orders within 7-10 business days.
How do I determine my size for the Chef Pants?
Our Chef Pants are designed with a relaxed, straight-leg fit and an elasticated waistband. We recommend choosing your usual waist size, but you can refer to our detailed Size Guide on each product page for specific measurements.
What is your return policy?
We accept returns on all unworn and unwashed items within 14 days of delivery. Please ensure all original tags are attached. Note that customers are responsible for return shipping costs unless the item is faulty.
Are your garments suitable for professional kitchen use?
Yes. While our pieces are popular for daily wear, they are constructed from heavy-duty organic cotton and fabrics designed to withstand the rigors of a professional kitchen environment.
How should I care for my Service Works clothing?
To maintain the longevity of our garments, we recommend a cold machine wash (30°C) and hanging to dry. Avoid tumble drying to prevent shrinkage and preserve the fabric's integrity.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Please contact our support team immediately at [email protected], and we will do our best to accommodate changes if the order has not yet been dispatched.